Policy and Procedures for Concerns and Complaints

The School Board adopted a revised policy on Public Concerns and Complaints to ensure concerns are addressed and that community members understand the proper procedure for communicating about a concern or complaint.

The Sun Prairie Area School Board relies on its teachers, staff, and administrators to resolve concerns or complaints of citizens.The revised policy encourages a resolution to the concern to happen first at the level most directly involved and in an informal manner, whenever possible.

See School Board Policy BDDI

See Procedure BDDI-R

To aid in this process, if you have a concern or complaint, please follow the procedural steps here.  This worksheet provides you with space to write your notes after each appropriate step.

There are certain exceptions to the above policy and procedure.  Please see below for more information.

Exceptions to the Levels of Review:

Concerns related specifically to the following issues or programs have separate procedures for resolving complaints:

     1. Employee Discrimination and Harassment (Policy GBA/Procedure GBA-R)

     2. Student Discrimination and Harassment (See Policy JB/Procedure JB-R)

     3. Special Education (See Policy IGBA and IDEA Regulations)

     4. Entrance Age (See Policy JEB/Procedures JEB-R(1) and JEB-R(2)

     5. Complaints About Learning Materials and the Curriculum (See Policy KLB/Procedure KLB-R)

     6. The Extra-Curricular Rules and Regulations (See Extra-Curricular Rules and Regulations Handbook and WIAA Regulations)

     7. Promotion Criteria For Grades 3-8 (See Policy IKE)

Adjust Font Size: A   A   A   A   A   A